Sellinger AI ("Sellinger," "we," "us," or "our") operates the sellinger.ai website and the Sellinger platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Personal Information
When you register for an account, subscribe to a plan, or contact us, we may collect:
- Full name and email address
- Company name, job title, and business contact details
- Billing and payment information (processed by our payment provider)
- LinkedIn profile URL and publicly available LinkedIn data you authorize us to access
- Any other information you voluntarily provide
1.2 Usage Data
We automatically collect certain information when you access the Service, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of visits, and other diagnostic data.
1.3 Cookies and Tracking Technologies
We use cookies, pixel tags, and similar technologies to track activity on our Service, maintain sessions, and store preferences. You can manage cookie preferences through your browser settings. For details, see the Cookies Policy section below.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and manage your subscription
- Personalize and improve your experience
- Send transactional emails, updates, and marketing communications (with your consent)
- Analyze usage patterns to improve product features
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. Data Sharing and Third Parties
We do not sell your personal data. We may share information with third parties only in the following circumstances:
- Service providers: Hosting, analytics, payment processing, and email delivery partners who process data on our behalf under strict contractual obligations.
- Legal requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of Sellinger, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your data may be transferred to the successor entity.
- With your consent: When you explicitly authorize us to share data with a specified third party.
4. LinkedIn & Social Media Data
Sellinger provides AI-powered LinkedIn outreach and engagement tools. When you connect your LinkedIn account to our Service:
- We access publicly available profile information of your leads and prospects to personalize outreach messages.
- We do not store LinkedIn login credentials. Authentication is handled through secure session management.
- You are responsible for ensuring your use of Sellinger complies with LinkedIn's terms of service and applicable data protection laws.
- Lead data obtained via LinkedIn (names, titles, company information) is stored securely and used solely to power the features you have enabled.
- You may request deletion of any LinkedIn-sourced data at any time by contacting us.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, regular security audits, and secure infrastructure hosted on reputable cloud providers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records, dispute resolution).
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
GDPR (European Economic Area)
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
CCPA (California)
- Right to know what personal information is collected
- Right to request deletion of personal information
- Right to opt out of the sale of personal information (we do not sell personal data)
- Right to non-discrimination for exercising your rights
To exercise any of these rights, please contact us at hello@sellinger.ai. We will respond within 30 days (or as required by applicable law).
8. Cookies Policy
We use the following types of cookies:
- Essential cookies: Required for the Service to function (authentication, session management, security).
- Analytics cookies: Help us understand how visitors interact with the Service (e.g., page views, traffic sources).
- Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
You can manage or disable cookies through your browser settings. Note that disabling essential cookies may impair the functionality of the Service.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us: